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11 Troubleshooting
Problem Cause Solution
Coffee only ows
drop by drop.
Grinding neness is too
ne.
Set the grinding neness
coarser.
Clean the brewing unit.
Run the integrated descaling
programme, if necessary.
Run the integrated cleaning
programme, if necessary.
Coffee does not
ow.
Water tank not lled or
incorrectly inserted.
Fill the water tank and make
sure it is inserted correctly.
Brewing unit obstructed. Clean the brewing unit.
Grinder does not
grind the coffee
beans.
Beans do not drop into
the grinder (beans are
too oily).
Tap lightly on the bean
container.
Foreign objects in the
grinder
Call the hotline.
Loud grinder noise Foreign objects in the
grinder
Call the hotline.
The bean symbols
ash even
though the bean
container is full.
Insufcient quantity of
ground beans in the
brewing chamber
Press the button for one-cup
dispensing or the button
for two-cup dispensing .
The symbol is
illuminated on the
display.
There is air in the lines
inside the appliance.
If necessary, ll the water tank
and press the button for coffee
strength . The pump in the
appliance will be activated.
The appliance will be ready
for operation again after it has
been successfully vented.
72


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