58
a description of the fault;
when it occurred, how long it has been evident and how frequently it
occurs ;
any errors message(s) displayed when using the product;
a description of the circumstance(s) and conditions in which the fault
occurs; and
whether it is an intermittent or persistent fault;
This will greatly assist MEDION in identifying the defect, when submitted
together with the defective product.
Unless otherwise instructed by a MEDION representative in all cases, the
product must be returned complete with all parts which were included with
the original product. Incomplete contents of the returned package may lead to
a delay in the repair or replacement. MEDION does not accept any liability for
any additionally submitted material(s) which were not supplied with the
original MEDION product.
This warranty does not affect your statutory rights in any way and is subject to
the applicable legal statutes of the country where the product was sold to you
by an authorised MEDION seller.
2. Scope
Subject to any exclusions set out within this warranty, where there is a defect in
your MEDION product covered by this warranty, MEDION will repair or replace
the MEDION product. The decision whether to repair or replace the product
will be made solely at the discretion of MEDION. MEDION may, in its own
discretion, replace the product returned for repair under warranty with a
replacement product that is either identical or, in the event that such
