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Have you made any upgrades or modifications to the initial configuration?
What is the model number of your system? (model number to be found on the
rating plate of your product)
What peripheral devices do you use?
What messages, if any, appear?
What software were you using when the problem occurred?
What steps have you already taken to try and rectify the problem?
17.4. Driver Support
The system has been thoroughly and successfully tested with the installed drivers
in our test laboratory. It is normal in the computer sector, however, for the drivers
to need updating from time to time. This is because there may be compatibility
problems with other components (programs, devices) which have not yet been
tested. You can find current drivers on the Internet at the following address:
http://www.medion.com
Please use the service address for the country where the device was purchased.
17.5. Transport
Please note the following information if you wish to transport the system:
` Switch the system off.
` After transporting the system, wait until the appliance has reached room
temperature before switching it on. Large changes in temperature or
fluctuations in humidity can cause moisture build-up within the system due to
condensation. This can cause an electrical short circuit.
` Always use a system carrying case to protect the system from dirt, moisture,
vibrations and scratches.
` Always use the original cardboard packaging to ship your system and obtain
advice on this from your carrier.
` Always charge your battery fully before embarking on longer trips and do not
forget to take along your AC adapter.
` Find out about the power and communication options available in your
destination before travelling.
` Where necessary, purchase the required power before departure.
` When going through the hand luggage check at the airport it is recommended
that you send the system and all magnetic storage media (e. g. external hard
drives) through the x-ray facility (the device that scans your bags). Avoid the
magnetic sensor (the structure that you walk through) or the magnetic hand
scanner (the manual device used by security personnel) as this may destroy your
data, among other things.
35


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