Manual Medion MD 32300 - Life X14330 (page 96 of 138) (English, German, Dutch, French, Italian, Portuguese, Spanish)

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4. Troubleshooting

Malfunctions can sometimes have quite trivial causes, but they may also be the result of defective

components. We have included a brief troubleshooting guide below which may help to solve any

problems. If these measures don’t solve the problem, we’ll be more than pleased to help you fur-

ther. Just call us!

Fault Actions

There is no picture

and no sound.

• Check if the mains cable is inserted in the socket properly.

• Check if the signal reception is set to TV.

There is no AV pic-

ture.

• Check to ensure that the contrast and brightness settings are correct.

• Check to ensure that all external devices have been connected prop-

erly.

• Check to ensure that you have selected the correct AV source.

There is no sound. • Ensure that the volume has not been set to the minimum level.

• Ensure the mute setting is not active. Do this by pressing the button

with the crossed out loudspeaker symbol on the remote control.

There is no picture

and no sound. I can

hear noise, though.

• The reception might be poor. Check if the antenna is connected prop-

erly.

The picture is not

clear.

• The reception might be poor.

• Check if the antenna is connected properly.

The picture is too

bright or too dark.

• Check the contrast and brightness settings.

The picture is not

sharp.

• The reception might be poor.

• Check if the antenna is connected properly.

• Check the sharpness and noise reduction settings in the SETTINGS >

DEVICE PREFERENCES > PICTURE menu.

There is a double/tri-

ple picture.

• Check if the antenna is aligned properly.

• Waves might be reflected off buildings or hills.

The picture is pixelat-

ed.

• There might be interference from cars, trains, power lines, neon lights,

etc.

• There might be interference between the antenna and power cables.

Position the cables further apart.

There are stripes on

the screen or the col-

ours are faded.

• Is there interference from another device?

• Transmission antennae on radio stations, ham radios and portable

phones can also cause interference.

• Operate the device as far away as possible from the device that might

be causing the interference.

The mode multifunc-

tion switch on the

device does not work

• The child lock might be on.

TV switches off • Check whether the automatic TV switch-off function is activated un-

der ADVANCED OPTIONS > AUTO SLEEP.

No reception/poor

signal via a wireless

network connection

(WLAN).

• Make sure that all required settings have been made.

MD32300-2 DE eCom QSG 30031292_299_334 RC.indb 15MD32300-2 DE eCom QSG 30031292_299_334 RC.indb 15 15.02.2021 13:17:3515.02.2021 13:17:35

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Medion MD 32300 - Life X14330 Manual

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