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PELLET STOVES Chapter 4
INSTALLATION AND USE MANUAL
page 61
Operation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited
MESSAGE ON
DISPLAY
TYPE OF PROBLEM SOLUTION
A01
The fire does not ignite.
Check the level of pellets in the tank.
Check that the brazier rests correctly in its seat and has
no visible deposits or unburnt pellets.
Check whether the ignition plug becomes hot.
Empty and clean the brazier before relighting.
A02
Fire extinguishes abnormally
It derives from a shutdown due to lack of fuel (hopper
empty).
A03
Pellet tank temperature exceeds foreseen
safety limit.
Overheating of the stove body
T
he structure is too hot because the product has been
operating for too long at maximum power, or it is
poorly ventilated, or the air fans are faulty. When the
stove is sufficiently cold, press button B of the control
panel to cancel the alarm A03. Once the alarm is
cancelled it is possible to relight the stove normally.
A04
The temperature of the smoke discharge has
exceeded pre-set safety limits
T
he stove will shut off automatically. Let the stove cool
off for a few minutes, then re-light it.
Control the exhaust of the smoke the type of pellet
being used.
A05
Flue pipe obstruction - wind - door open.
Check fume conduit and door closure.
A06
T
he smoke extractor is not able to provide the
primary air required for combustion.
Draught difficulties or clogging of grate.
Check whether the grate is clogged by incrustation and
clean as required.
Control and if necessary clean the smoke duct and the
air intake.
A08
Flue-gas exhaust fan broken
Check that the smoke fan compartment is clean and if it
is dirt that is blocking it.
If insufficient, the smoke fan is defective. Call an
authorized service centre to make the replacement.
A09
T
he smoke probe is defective and does not
properly measure the temperature of the
discharge smoke
Contact an authorized service centre to replace the
component.
A10
The plug is defective
Contact an authorized service centre to replace the
component.
A11
Defective pellet feeder
Contact an authorized service centre to replace the
component.
A14
Generic failure of sensor
T
his alarm is not blocked, only a warning screen
appears. Contact an authorized service centre to
replace the component.
A17
Water temperature too high due to:
Stove at maximum power, radiators
closed
System oversized e.g. small room, large
capacity stove
T
his alarm is not blocked, only a warning screen
appears.
Check that all radiators are open. If the alarm persists
contact an authorised service centre.
A18
Water tank temperature too high
T
his alarm intervenes when the water does not
circulate in the system and therefore the temperature
increases. Check the pump and release it if necessary.
If necessary, contact an authorized service centre to
replace the component.
SErvice
Periodic maintenance warning
If this flashing messages appears when lighting the
stove, it means that the hours of operation pre-set
before the maintenance have elapsed and a new
maintenance intervention is necessary. Contact a
specialist MCZ technician.
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61


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