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Fault Finding
Problem
Actions
Control Panel
RF ERROR Move Control Panel closer to Control Box.
Check Control Box power is on.
Panel and box are not paired (see page 21).
AZ ERROR Movement of motor not detected therefore check cable
connections and reset power.
If problem is not resolved contact Maxview customer
service.
EL ERROR
NO SAT FOUND Check antenna has no obstructions to the southern sky
Check LNB cable connection
Weak signal area – adjust skew angle (see page 25)
Software update required (see page 27)
IGNITION Safety feature to prevent antenna operating whilst engine is
running. Turn off vehicle ignition before operating antenna.
No clock displayed Battery power has been interrupted. Reset clock (see page
20)
Control Panel screen
blank
Batteries exhausted. Replace batteries (see page 20) or
use cable connection
Check Control Panel power switch is on
Lost Control Panel Contact your local dealer or Maxview customer service
Pressing buttons gives
no response
Reset power to Control Panel and Control Box
Control Box
No power Check Fuse
Check Power cable connection
Leisure battery voltage is low
Fuse blows repeatedly Check Fuse rating is 3A
Check antenna unit is not obstructed
Contact Maxview Customer Service
USB update failed Check file was added to a blank FAT formatted USB
memory stick
After update check text file added to USB memory stick
Contact Maxview Customer Service
Antenna
Antenna stuck in
elevated position
DO NOT TRAVEL UNITIL ANTENNA UNIT IS REMOVED
Remove antenna unit from roof by releasing 6 x M6 Nuts.
Carefully lift and place antenna unit on its side so that the
underneath is accessible. Remove plastic connector covers
with a pozi no2 screwdriver. Disconnect cables so that
antenna unit can be removed from roof. Make sure cables
are secured to roof before travelling.
28


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