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USER`S MANUAL
Modem Problems
The built-in modem does not respond -
n Make sure the modem driver is loaded properly.
Go to [Start > Settings > Control Panel > Modem] and make
sure Smart Link 56K Modem is listed in the Modems Prop-
erty page. Otherwise, click the Add button to add the modem
drive, which is located in the factory CD-ROM (or floppy
diskette).
n Go to [Start > Settings > Control Panel > System] and in the
Device Manager page check for possible resource or driver
conflict. See Windows on-line help or manual for how to
handle such problems.
n Make sure the phone line the notebook connected to is valid.
The fax/modem disconnects during transmission -
n Be sure to disable the Call Waiting.
n Excessive line noise might cause the connection to be
dropped and maybe you had connected to a noisy line. To
check this, put the regular phone handset on the line and
placing a phone call. If you do hear an amount of abnormal
noise, try to make the modem connection with a different line
or contact your local telephony service company.
n Make sure the correct setting of the communications soft-
ware. Check with the manaul of the programs to customize
the modem.
The fax/modem doesn’t transmit properly -
n Make sure the RJ-11 cable (the one that goes from the
modem to the telephone line) is firmly connected to the
modem's RJ-11 jack and the telephone line socket.
n Check the serial port settings. Make sure the hardware and
software are referring to the same COM port.
n Check the communications parameters (baud rate, parity,
data length and stop bits) specified in the communications
program.
n The connecting system, such as the central side equipment,
might be busy or offline. Try to make another transmission
test to other sytem.
n Be sure the line has a dial tone.
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