545558
109
Zoom out
Zoom in
Previous page
1/133
Next page
SFX SERIES USER’S GUIDE
Rev 2.2 107
Warranty Repair Return Procedure
Before any warranty repair can be accomplished, a Return Material Authorization (RMA) number must be received. It
is at this time, that the Seller will authorize the product or part to be returned to the Seller’s facility. The RMA number
may be requested by contacting an International Datacasting Customer Service Representative at:
International Datacasting Corporation
50 Frank Nighbor Place
Kanata, Ontario K2V 1B9
Attn: Customer Service
Tel: 613-596-4120 | Fax: 613-596-4863
Email:
service@Datacast.com
Any product returned to the Seller for examination must be sent prepaid via the means of transportation indicated as
acceptable to the Seller. The RMA number must be clearly marked on the shipping label. Returned products or parts
should be carefully packaged in the original container, if possible, and shipped to the above address.
Non-Warranty Repair
When a product is returned for any reason, the Customer and its shipping agency shall be responsible for all damage
resulting from improper packing and handling, and for loss in transit, not withstanding any defect or nonconformity in
the product. By returning a product, the owner grants the Seller permission to open and disassemble the product as
required for evaluation. In all cases, the Seller has the sole responsibility for determining the cause and nature of
failure, and the Seller’s determination with regard thereto shall be final.
Contacting IDC for More Information
Detailed technical Application Notes, Manuals and Addenda are available from International Datacasting, including
specialized information required to use the Terminal Interface, SNMP, XD or the Pro Audio and Pro Video versions of
your SFX Series SuperFlex Receiver.
To obtain copies of these, or for any other help you require, please contact:
Notas técnicas, Manuales e Información adicional están disponibles por parte de International Datacasting, incluyendo
información especializada sobre como usar la interfase de Terminal, SNMP, XD o sobre las versiones Pro Audio y Pro
Video de sus receptores SuperFlex de la serie SFX.
Para obtener copias de estos documentos, o para cualquier otro tipo de ayuda que requiera, por favor contacte:
Customer Service Department
International Datacasting Corporation
Tel: (613) 596-4120 Fax: (613) 596-9208
Email:
service@Datacast.com
or
Sales Department
International Datacasting Corporation
Tel: (613) 596-4120 Fax: (613) 596-4863
Email:
sales@Datacast.com
109


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Max SFX Series at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Max SFX Series in the language / languages: English as an attachment in your email.

The manual is 4,42 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info