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Connect ID 32-55 - 137 -
Operating instructions
Problem Possible cause Remedy / hints
Errors occurred when running a CA module. Switch the TV set off. Remove the CA-module
from the TV set. Wait a few seconds. Reinsert
the CA-module. Switch the TV set on again.
No sound via the external digital audio
amplifier.
a) The external digital audio amplifier does
not support the selected sound format
(Dolby Digital, dts, MPEG).
b) TV set and external digital audio amplifier
are not connected with each other.
a) Set PCM stereo on the DVD player in the
sound selection. For DVB stations on the TV
set switch to stereo in the Status display
(INFO) – Language/sound (green button).
b) Connect AUDIO DIGITAL OUT from the TV set
to a digital input of the external digital audio
amplifier and select the appropriate input to
this.
A programmed recording was not made. The provider deleted the programme from
the EPG data, for example due to a pro-
gramme change.
The station from which the recording was
made does not support automatic time
control (Accurate Recording).
Only the broadcasting organisations are re-
sponsible for transmitting data for the automa-
tic time control. The availability of the appro-
priate data cannot be guaranteed.
There is no start or end of a programmed
recording although the automatic time
control (Accurate Recording) was used.
The transmission time of the program was
delayed and the channel from which the
recording was made has not updated the
data.
Only the broadcasting organisations are re-
sponsible for transmitting data for the automa-
tic time control. The availability of the appro-
priate data cannot be guaranteed.
The picture format cannot be adjusted. A HbbTV application is loaded but is not
active (not displayed).
End the HbbTV application with the END
button (see page 82).
When the Picture format button is pressed,
the 3D mode selection appears instead of
the Picture format selection.
The TV set is displaying picture material in
3D.
Whilst 3D material is being displayed, the
picture format cannot be changed (see page
39).
The free capacity of the external hard disc is
essentially indicated smaller than expected in
the OSD.
The hard disc has been formatted on FAT32
on a PC with Microsoft Windows (see also
page 109).
Format external hard disc on TV set again via
TV menu Settings Miscellaneous Format
external hard disk.
No IP address will be issued to your TV set in
spite of automatic IP configuration.
No DHCP server is working on your network. Set up a DHCP server.
Assign the IP addresses for the TV set manual-
ly.
n
Troubleshooting
137


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