10.3 You may request that the policy is terminated at any
time during the 12 month period in which event Orange
will refund to you a pro rata proportion of the premium
for the balance of each complete month remaining of
that period unless you have already made a claim on
the policy in which event no refund will be due.
11 switching between Service Plans
11.1 In the event that you wish to switch from one pay monthly
service plan to another both of which include Orange
Care, or, from one pay monthly service plan to another
both of which require Orange Care to be purchased as an
optional extra then Orange Care will continue unaffected.
11.2 In the event that you wish to switch from a pay monthly
service plan which includes Orange Care to a pay
monthly service plan which requires Orange Care to be
purchased as an optional extra the inclusive Orange Care
will automatically cease.
11.3 In the event that you wish to switch from a pay monthly
service plan which requires Orange Care to be purchased
as an optional extra to a pay monthly service plan which
includes Orange Care then from the date such switching
takes effect you will be covered by Orange Care for the
unexpired balance (if any) of any period under clause 8.1
calculated from the day your phone was first registered on
the Orange network.
11.4 In the event that you wish to switch from a pay as you go
service plan for which Orange Care has been purchased
to a pay monthly service plan which requires Orange Care
to be purchased as an optional extra Orange Care will
automatically cease. Orange will refund to you a pro rata
proportion of the premium for the balance of each
complete month remaining of that period unless you have
already made a claim on the policy in which event no
refund will be due.
reference
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