ensure only authorised people can
use your phone
If your phone’s SIM Card PIN is activated a four-digit PIN
(Personal Identification Number) will be requested each
time you switch your phone on. This PIN is preset to 1111.
To increase your phone’s security you can change the PIN
to a number only you know.
To activate your SIM Card PIN:
1 Press Menu and open Settings.
2 Scroll to Security settings and press OK.
3 Select PIN code request.
4 Select Enable.
5 Enter the preset code of 1111 and press OK.
6 You will now need to enter the PIN code every time you
turn your phone on.
To turn your phone on once SIM Card PIN is activated:
1 When you switch your phone on you will see Enter PIN1
in the display.
2 Enter the code and press OK. You will see Code
accepted on the display and your phone is ready to use.
ensure your phone is secure
112
What if I enter the wrong PIN?
If you enter an incorrect SIM Card PIN or PIN2 three times in a row,
your SIM Card will block. You will need a PUK (personal unblocking
key) to unblock your SIM Card.
Call customer services on 07973 100 150 if you are a pay monthly
customer or 07973 100 451 if you are a pay as you go customer for
details on how to unblock your phone.
Do not attempt to guess the PUK code. If you enter your PUK code
incorrectly 10 times in a row, you will permanently block your SIM Card
and you may have to return your phone to Orange.
