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Solución de problemas
Solución de problemas
31
La impresora es lenta o no imprime
Es posible que haya errores de comunicación entre la
impresora y el ordenador.
Los siguientes casos también indican problemas de
comunicación bidireccional:
Aparece un mensaje en pantalla que informa que la
impresora no puede establecer una comunicación
bidireccional con el ordenador.
Los indicadores de nivel de tinta en las fichas Estado o
Cartuchos
del Programa de control de la impresora
aparecen atenuados.
Los mensajes de error (como Impresora
desactivada) y la información del progreso del
trabajo no aparecen en la pantalla del ordenador.
Antes de continuar, compruebe lo siguiente:
El cable paralelo o USB está bien conectado tanto a la
impresora como al ordenador.
La impresora está enchufada y encendida.
El puerto de la impresora está configurado a un
número de puerto LPT si usa un cable paralelo o a un
puerto USB si usa un cable USB. Si desea más
información, vea la página 29
Si hay una caja de conmutadores u otro dispositivo como
un escáner o fax conectado al puerto paralelo de la
impresora, asegúrese de que soporta la comunicación
bidireccional. Es posible que tenga que desconectar la
impresora de la caja de conmutadores u otro dispositivo y
conectarla directamente al ordenador.
No se obtiene el documento impreso sino una página
en blanco.
Compruebe que:
35


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