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Solución de problemas
Solución de problemas
29
4
Solución de problemas
La lista de la izquierda presenta los problemas de
impresión más frecuentes. Seleccione una categoría para
obtener ayuda y solucionar el problema.
Si hay un problema en la impresora, asegúrese de que:
El cable de alimentación está conectado a la impresora
y a una toma de tierra eléctrica.
La impresora está encendida.
El cable de la impresora está bien conectado al
ordenador y a la impresora.
Si utiliza un cable paralelo, asegúrese de que cumple
con IEEE 1284 y soporta la impresión bidireccional.
La comunicación bidireccional está activada en el
software de la impresora.
1 En el Programa de control de la impresora, haga
clic en la ficha Opciones.
2 Asegúrese de que la opción Desactivar
comunicación bidireccional no está
seleccionada.
Si usa Windows 98 o Windows 2000, el puerto de la
impresora está configurado a un puerto LPT para un
cable paralelo o a un puerto USB para un cable USB.
Para comprobar el puerto de la impresora y cambiarlo
si es necesario, siga estas instrucciones:
Windows 98
L
a
i
mpresora es
lenta o no
imprime (vea la
página 31)
Fallos de
alimentación o
atascos (vea la
página 33)
Errores de
impresión o
calidad
insatisfactoria
(vea la página 34)
Problemas con
transparencias de
fotos, sobres...
(vea la página 37)
Mensajes de error
y luces
intermitentes (vea
la página 39)
33


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