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Print troubleshooting
Symptom Diagnosis Solution
Poor photo quality
Including:
Blank page
Dark print
Faded print
Incorrect colors
Light and dark
bands in print
Skewed lines
Smudges
Streaks
White lines in print
Are you using the correct
print quality setting?
Try using a different print
quality setting. For help,
see Changing the print
quality on page 23.
Did the ink completely
dry on the photo paper
before you moved it?
Allow the ink some time
to dry completely before
handling the print.
Is the photo paper
wrinkled?
Use a new piece of photo
paper that is straight and
unwrinkled.
Are the printer settings
adjusted to the correct
paper size?
Select the correct paper
size. See Changing the
blank paper size on
page 22.
Is the print cartridge
aligned properly?
See Aligning the print
cartridge on page 34.
Has the print cartridge
been properly
maintained?
See Improving print
quality on page 40.
Is the cartridge out of
ink?
1 Check the status of
the ink cartridge. See
Checking the ink level
status on page 30.
2 If the ink level is low,
replace the ink
cartridge. See
Replacing the print
cartridge on page 31.
36


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