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37
Setup troubleshooting
Symptom Diagnosis Solution
Incorrect language
appears on the
display
Did you select the wrong
language during the initial
printer setup?
See Changing the control
panel display language on
page 23.
The Power light is
not lit
Is the power supply pushed
all the way into the printer?
1 Disconnect the power
supply cord from the wall
outlet, and then from the
printer.
2 Reconnect the power
supply cord by pushing it
all the way into the wall
outlet and the connector
on the printer.
3 Press the Power button.
Is the printer connected to a
working electrical outlet?
1 Connect the printer to an
electrical outlet that other
electrical devices have
been using.
2 Press the Power button.
Alignment page or
test page will not
print
Is the printer on? Press the Power button. If
the Power light does not
come on, see The Power
light is not lit on page 37.
Do you see an error
message?
See Error messages
troubleshooting on page 45.
Did you remove the
transparent tape from the
bottom of the print
cartridge?
Is the print cartridge
installed properly?
Remove the print cartridge,
check for the transparent
tape and then reinsert it.
See Replacing the print
cartridge on page 31.
Is the photo paper loaded
correctly?
See Loading the photo
paper on page 10.
35


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