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Fuel User Manual 30
Some files play on my LaCie Fuel and others do not
The LaCie Media app is the best solution for managing your LaCie Fuel and playing back media files supported
by your mobile device. However, certain files are not playable within the app since LaCie Media does not
convert or transcode media stored on the device. If your media library includes many files that are not
supported by your mobile device, you can:
Transcode and convert the files on your computer to compatible a format before copying them to the LaCie
Fuel. LaCie Media will play the files once they are converted to a media format supported by your mobile
device.
Try a third-party app on your mobile device that is designed to play the media files. When searching for a
compatible app in your app store, make certain that it:
Supports your file types
Supports network and wireless devices
When using a third-party app:
Confirm that you are connected to the LaCie Fuel's Wi-Fi.1.
Choose network/wireless devices as the source.2.
Choose the LaCie Fuel as the source playback device.3.
Important info: LaCie takes no responsibility for the use of third-party apps or third-party transcoding
applications. Additionally, all questions regarding connection to LaCie devices and file conversion using
third-party apps should be directed to the third-party app's documentation, website, or manufacturer.
I just copied a video file purchased from iTunes® to the LaCie Fuel, but it won’t play
Videos purchased from iTunes are DRM (Digital Rights Management) protected. To play these videos, you must
sync your Apple device with your iTunes account for the new files to play from your LaCie Fuel device.
When you choose to play a video purchased from iTunes in the LaCie Media app, you must play the video in a
Safari browser.
I can’t connect to LaCie Fuel from my smartphone
Make sure that you have selected LaCie Fuel from your wireless network list. For more information, see
Connecting Your Device.
My computer won’t connect to LaCie Fuel
Make sure to enable your wireless settings and select LaCie Fuel from your wireless network list. For more
information, see Connecting Your Device.
The LaCie Fuel device shuts down by itself
Your device might just be in standby mode. Your LaCie Fuel includes a power-save feature that puts it in
standby mode after 5 minutes of inactivity. It automatically returns to active mode when it is accessed.
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Others manual(s) of LaCie Fuel

LaCie Fuel User Manual - German - 45 pages

LaCie Fuel User Manual - Dutch - 44 pages


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