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Fuel User Manual 29
Troubleshooting
The LaCie Fuel device is a plug-and-play device. However, in certain situations, the setup process and product
usage might require extra attention. Below is a list of troubleshooting solutions for common problems.
It takes a while for my files to appear in the LaCie Media app or web browser
The LaCie Fuel device performs a one-time scan of any content you copy to the drive. This scanning process
may take a little time if you copy a large amount of data.
If you recently copied content to the LaCie Fuel drive and you don’t see your files; tap the Refresh icon within
the LaCie Media app, or press the Refresh button to update the page you are viewing from a browser.
I can’t connect wirelessly to the LaCie Fuel
Make sure the LaCie Fuel is disconnected from your computer, powered on, and that the Wi-Fi LED is a solid
blue. Tip: The LaCie Fuel device does not broadcast while connected to a computer.
Make sure to select LaCie Fuel from your device’s wireless network list. If you leave the LaCie Fuel’s wireless
range, your device disconnects from the LaCie Fuel wireless signal.
Make sure your LaCie Fuel device is fully charged. If the LED is red, charge your device until the LED is green.
If you know that the LaCie Fuel device is broadcasting, but you can’t connect to it, too many devices might be
connected to LaCie Fuel. You can connect up to five wireless-enabled devices, or three devices when
wirelessly streaming HD video at one time. Try disconnecting one of the devices.
If you are attempting to stream using a browser, make sure that your device’s wireless connection is enabled.
Go to any URL to be redirected to the LaCie Fuel main page.
Click the Refresh button on your browser.
If you receive an error similar to “You are not connected to Wi-Fi. Go to your device’s Wi-Fi settings and select
LaCie Fuel from the list of wireless networks””, uninstall the LaCie Media app and reinstall the app on your
mobile device.
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LaCie Fuel User Manual - German - 45 pages

LaCie Fuel User Manual - Dutch - 44 pages


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