What should I do if the oven doesn’t work?
WARNING! Any type of repair must only be done by a
specialised technician. Any repair done by a person not
authorised by the manufacturer is dangerous.
You do not need to contact Technical Assistance to
resolve the following questions:
The display is not showing! Check if:
- The time indication has been switched off (see section
on Basic Settings).
Nothing happens when I press the keys! Check if:
- The Safety Block is active (see section on Basic
Settings).
The oven does not work! Check if:
- The plug is correctly fitted in the socket.
- The oven’s power is switched on.
When the oven is operating I can hear some strange
noises! This is not a problem.
- It has to do with the operating noises that can occur
during the cooking process, e.g, by the water pumps in
the steam generator.
- The steam inside the cavity produces a pressure build-
up and sometimes the cavity walls may produce noise
when they react to the pressure.
- This noises are normal, there is no problem.
The food doesn’t heat up or heats very slowly! Check
if:
- You have selected the correct operating times and
temperature setting.
- The food you have put inside the oven is a larger
amount or colder than you usually put in.
If the message “Err_” appears in the display, please
contact the Customer Care.
The appliance still makes a noise after the cooking
process is finished! This is not a problem.
- The cooling fan keeps on working for some time. When
the temperature has dropped sufficiently, the fan will
switch itself off.
The oven switches on but the interior light does not
go on!
- If all the functions work properly it is probable that the
lamp has blown. You can keep on using the oven.
Replacing the light bulb
To replace the light bulb, proceed as follows:
- Disconnect the oven from the power supply. Take the
plug out of the socket or switch off the oven’s power
circuit.
- Unscrew and remove the glass light cover (1).
- Remove the light bulb (2). Warning! The bulb may be
very hot.
- Fit a new G9 230V / 25W halogen bulb. Follow the
lamp manufacturer’s instructions.
- Screw the glass light cover into place (1).
- Connect the oven again to the power supply.