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Please read the warranty card that was included in the shipping carton with your product
before shipping to KRK Systems. A Return Material Authorization (RMA) from KRK Systems
is required before shipping a product to KRK Systems for repair. Your unit wil not be received
by the company, nor will any work be done on your unit without this number. Please call KRK
at 1-800-444-2766, or email Service@Gibson.com to request your RMA.
• For the safest possible return to KRK, please use the shipping carton and
packaging materials that were originally provided with your monitor. Place the
original carton in which your monitors were shipped inside a second shipping
carton for best shipping results.
• KRK cannot be responsible for any damages incurred during the shipping
process due to poor packing. Make sure to use a shipper with tracking capability and
insure your shipment.
• If your monitor is out of warranty and you would like a consultation before servicing
your product, please contact KRK Customer Service at 1-800-444-2766 or by email at
Service@Gibson.com.
• For replacement part information, call 1-800-444-2766 or email Service@Gibson.com.
Shipping Instructions
rokit_manual REV E_rokit_manual 2/19/13 10:24 AM Page 16
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