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Troubleshooting
If there are any problems during operation, please refer to the following table. If problems cannot
be solved as indicated under Solution, please contact your retailer.
Note: Pay attention to the audible remarks by the robot, as these also alert you about possible
issues.
Problem Possible causes Solution
Product does not work •Interrupted power supply
•Battery is empty
•Check the power supply
•Re-charge battery
Product cannot absorb
dust or loose suction
power
•Filters are blocked with dirt
•Dust container full, exceed
MAX marking
•Clean and wash the filters
•Empty dust container
Product does not move •Roller are blocked. •Remove the blockage
Sensor malfunction •Product is placed on a dark
place.
•Sensor is block by dirt
•Place the product to a
lighter place
•Clean the sensor
Product does not charge •Product did not dock properly. •Place the product again
onto the charging station
Dry “stripes” remain
during wet cleaning.
Wet cleaning result is
unequal
•Cleaning cloth not thoroughly
wetted
•Soak cleaning cloth before
wet cleaning
Robot looses traction
during wet cleaning /
wheels are spinning
•A detergent has been added to
the water in the tank
•Clean the water tank to
wash out the detergent.
It is recommended to use
pure water only
Technical data
Robot vacuum cleaner
Rated voltage : 14.8 V
Vacuum power
Standard:
Powerful:
: 800 pa ±10%
1200 pa ±10%
IP code : IP20
Battery charging time : 4 - 6 hours
Dust container capacity : 350 ml
Water tank capacity : 400 ml
Dimension (Ø X H) : 320 mm x 85 mm
Operation time : 90 - 110 min (max.
30 minutes at 20 m2,
depends on the set
mode and type of
flooring)
Remote Control
Batteries : 2 x 1,5 V (Type AAA)
Power adaptor
Model : YLJXA-E190060
Manufacturer : Dongguan YinLi Elec-
tronics Co., Ltd
Rated Input : 100 - 240 V~ ,
50/60 Hz 0.5 A
Rated output : 19 V , 0.6 A
Class : II
IM_KRVC2320RC_190807_V10_HR.indb 26 7/8/2019 14:43
26


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