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Troubleshooting
If there are any problems during operation, please refer to the following table. If the problems
cannot be solved as indicated under Solution or if spare parts for self-repair are necessary, please
contact the service center. The respective hotlines are noted in the warranty card, provided with
this product. Please note, that improper self-repair can lead to hazards as well as voidance of the
warranty and should be refrained from, if in doubt.
Problem Possible causes Solution
Product does not work • Interrupted power supply • Check the power supply
Temperature in the
compartments is not low
enough
• The door is not closed firmly or it
is opened to often
• Re-arrange the food so that
the door can be closed firmly
• The ambient temperature is
lower than 10°C or higher than
38°C
• The product is intended to
be operated in an ambient
temperature of 10°C to 38°C
Water gathers in the lower
part of the compartment
• The food comes in contact with
the rear wall of the compartment
• Move away the food or
container from the rear wall
The interior lamp doesn’t
shine
• Lamp is defect • Contact service center
Error codes
If there is fault, the display will show ERROR codes
Cause Codes
Temperature sensor of refrigerator compartment failure E1
Temperature sensor of freezer compartment failure E3
Defrost temperature sensor in freezer compartment failure E4
Fan motor in evaporator room of freezer compartment failure F1
Main control board received signal from display control failure Ec
Display control board received signal failure Er
When you find ERROR codes, please contact the customer service. The respecitve hotlines are
noted in the provided warranty card.
IM_KFK 45412 E NF_201014_V10_HR.indb 25IM_KFK 45412 E NF_201014_V10_HR.indb 25 14/10/2020 5:26 PM14/10/2020 5:26 PM
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