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Troubleshooting
4-5
5. Pull the handle to remove the cassette. Support the cassette
with two hands.
6. To access the parts on the left side, remove the trim tray and
the exit tray (see “Removing the Trim Tray and the Exit Tray”
on page 3-2).
7. On the left side or the right side, slowly open the side panel.
The thermal print head assembly drops down toward you.
CAUTION:
The thermal print head becomes extremely hot during
normal operation, and fingerprints can damage it. Never
touch the thermal print head.
Do not allow any objects to fall onto the thermal print head.
8. Wait approximately five minutes to allow the thermal print
head to cool.
CAUTION:
Be careful not to damage or mark any rollers.
9. Cut off any damaged or printed areas of the paper.
10. Look inside the printer and carefully remove any pieces of
paper.
D4000 Duplex Photo Printer
Rewi
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d/Unl
o
ad
A
dva
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ce/
L
o
a
d
CAUTION: HOT
Thermal print head
33


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