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Troubleshooting
4-3
Paper Cover Open The paper holder is open. Securely close the paper holder.
Incorrect Rib L The printer could not read the bar code
on the ribbon on the left, or the wrong
type is loaded.
Check that the ribbon on the left has a bar
code, and/or replace it with the correct type
(see page 1-7).
Incorrect Rib R The printer could not read the bar code
on the ribbon on the right, or the wrong
type is loaded.
Check that the ribbon on the right has a bar
code, and/or replace it with the correct type
(see page 1-7).
Ribbon Mismatch The ribbons loaded on the left and the
right are not the same size.
Load ribbons that are the same size
(see page 1-7).
Ribbon Empty L The ribbon on the left is empty. Load (or reload) the ribbon on the left
(see page 1-7).
Ribbon Empty R The ribbon on the right is empty. Load (or reload) the ribbon on the right
(see page 1-7).
Paper Empty The paper is empty or is not loaded
correctly. Automatic loading failed.
Load (or reload) the paper (see page 1-4).
Load Paper The paper is empty or is not loaded
correctly.
Load (or reload) the paper (see page 1-4).
Take Out Paper The printer detected the end of the
paper and ejected the remainder of the
paper.
Load new paper (see page 1-4).
Ready Loading The printer is preparing to load paper. No action is necessary.
Control Error The printer has a specific problem that
may require service.
Turn the printer off. After 10 or more
seconds, turn the printer on and wait for it to
warm up. If the error persists, contact
KODAK Service and Support. Have
available:
error code number.
printer model number and serial number
(shown on the data plate on the back of
the printer).
Mecha Error
Sensor Error
Te m p S e n s E r r
Upper L Jam The paper is jammed on the left side of
the upper paper path.
Clear the paper jam from the upper paper
path (see page 4-4), then reload the paper.
If the error persists, turn the printer off and
then on again.
Upper R Jam The paper is jammed on the right side of
the upper paper path.
Lower Jam The paper is jammed in the lower paper
path.
Clear the paper jam from the lower paper
path (see page 4-6), and then reload the
paper. If the error persists, turn the printer
off and then on again.
Message Description or Cause Possible Solution
31


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