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Troubleshooting
Problems Possible causes Solution
Iron won’t heat Incorrect connection to the main socket Re-plug the unit to main socket.
Temperature control dial is set
“MIN”position
Set temperature control dial to desired
position according to Fabric setting chart.
Unknown malfunctions Take to a qualified serviceman or
manufacturer or its service agent for
examination and repair.
No steam go out
when pressing
steam switch
after the desired
temperature is
reached.
Temperature control dial is at
SYNTHETIC position
Set temperature control dial to the desired
set position.
No water in water tank Fill water into water tank
Filter has not been well installed into
water tank.
Install filter into water tank Slide water tank
into the power
Water tank has not been well installed. base and it will be locked in place until a
click” sound produced.
Water leakage
from soleplate
Iron has not been heated up to desired
temperature
The desired temperature has been reached
when heating indicator light turn OFF
Unknown malfunctions Take to a qualified serviceman or
manufacturer or its service agent for
examination and repair.
Hints on Disposal
According to the European waste regulation 2002/96/EC this symbol on the product
or on its packaging indicates that this product may not be treated as household waste.
Instead it should be taken to the appropriate collection point for the recycling of electrical
and electronic equipment. By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences for the environment and human health, which
could otherwise be caused by inappropriate waste handling of this product. For more de-
tailed information about recycling of this product, please contact your local council or your
household waste disposal service.
Declaration of Conformity
Producer: Chal-Tec GmbH, Wallstraße 16, 10179 Berlin, Germany.
This product is conform to the following European Directives:
2014/30/EU (EMC)
2014/35/EU (LVD)
2011/65/EU (RoHS)
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