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EN
Troubleshooting
Problem Possible cause What to do
The cookware is not
heated and the
icon is displayed.
The cookware is
not suitable for
induction or is not
detected.
Use induction-suitable cookware
in a size suitable for the desired
cooking zone and position it correctly.
See cookware chapter.
Operation stops
suddenly and
the icon
is displayed.
Overheating
of the hob
Wait until the hob has cooled down and
then switch it on again.
The automatic
detection function
has failed.
Contact a certied electrician
The icon is
displayed for two
cooking zones
placed one behind the
other (1+2 / 3+4)
Technical error Contact a certied electrician
Heating takes an
unusually long time.
Unsuitable cookwa-
re is used.
Use cookware with a high proportion
of magnetic particles (see chapter on
cookware).
Fluctuations in
the power supply
system
Even uctuations of 10 volts in the
mains supply can lead to a much longer
cooking time.
The power indicator
is working, but the
heating process does
not start.
Overheating
of the hob
Ensure free ventilation and an
appropriate ambient temperature.
Make sure that the cookware does
not protrude over the cooking zone
markings in the direction of the control
panel to prevent it from overheating.
The hob switches o
unexpectedly.
Moisture / spilled
liquid or staining
on the control panel
Clean and dry the control panel and
then switch the hob on again.
The hob switches o or
o unexpectedly.
The control panel
has been touched in
an uncontrolled way
Take care not to place anything on the
control panel and not to drag or wipe
anything over it.
If necessary, switch the hob back on
and use it as described.
73


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