Before contacting the Customer Care Centre...
Operation problems are often due to minor causes that can be found and fixed without using any tools.
Noises from the appliance are normal, since the fans and compressors for controlling its operation switch
on and off automatically.
Some noises can be reduced by:
• levelling the appliance and installing it on a flat surface
• separating and preventing contact of the appliance with the cabinets
• making sure the inside parts are correctly positioned
• making sure the bottles and containers are not touching each other
Some possible operation noises:
• hissing when the appliance is switched on the first time or after a long period.
• gurgling when the refrigerant enters the pipes.
• humming when the water valve or fan are activated.
• rattling when the compressor starts up or when the ice drips in the bucket.
• a sudden thud when the compressor starts up or stops.
When you hear these noises
…your appliance is alive!!!
The appliance is not working
• Is the power plug plugged into a live socket with the proper voltage?
• Has the fuse blown? Check the plug and the main fuse board.
Ice maker noises
Since your appliance has an ice maker, you may hear buzzing (from the water valve), trickling water and
the clatter of the ice falling into the storage bin.
If your ice maker does not work:
• Has the freezer had enough time to become cold? With a new refrigerator this may take overnight.
• Is the ice maker ON/OFF? Check the arm position. Up is off, down is on.
• Is the water turned on? Is water getting to the ice maker?
• Is there a water filter installed in the refrigerator? This filter may be clogged or installed incorrectly.
Check the filter installation instructions to ensure that the filter was installed correctly and is not
clogged. If installation or clogging is not a problem, call the Customer Care Centre.
Troubleshooting guide/After-sales service
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