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Troubleshooting
Problems Possible causes Action
The dishes are not clean The spray arms are not rotating Lift off the arms and clean
Old dishwasher detergent.
Note! Detergent is perishable
Avoid large packs
Incorrect dosage of detergent Dispense according to the level of
water hardness
Wrong wash program selected Heavier programs are longer, and
use higher temperatures for dirtier
loads. Use a heavier program
better suited for the load
Incorrect loading of the dishwasher Do not cover china with large
bowls or similar
Try not to place too much tall
glassware in the corners of the
baskets
Glasses and cups have tipped over
during the wash
Load the china securely
Filter not correctly positioned Screw the filter into place
Stains or a film on the china Dishwasher fitted with water
softener is leaking salt
Check that the cover of the salt
compartment is properly screwed
on. Otherwise phone for Service
The salt compartment is empty Top up with salt
Incorrectly set rinse aid dispenser See the chapter on rinse aid
Phosphate-free detergent in
combination with hard water
Change detergent
Too high a temperature and/or too
much detergent can cause etching
on(crystal) glass. Unfortunately this
cannot be remedied, only
prevented!
Wash (crystal) glass at a low
temperature and use dishwasher
detergent sparingly. Contact the
dishwasher detergent manufacturer
The china has a whitish-blue sticky
film
Too high dosage of rinse aid Reduce dosage. See the chapter on
rinse aid. If the water is very soft,
you could try diluting the rinse aid
with water (1 part rinse aid, 1 part
water)
Stains on stainless steel or silver Certain food remnants such as
mustard, mayonnaise, lemon,
vinegar, salt and dressings can cause
stains on stainless steel if allowed to
remain for any length of time. All
stainless steel can mark silver if
allowed to come into contact
during the dishwashing process.
Aluminium can also cause stains on
dishes.
Rinse off food residue of this type if
you do not intend to start the
dishwasher immediately
Seperate your cutlery into the
various compartments in the
basket. Make sure silver and
stainless steel are not together
Stains which remain after
dishwashing
Lipstick and tea can be difficult to
remove
Change to a detergent with bleach
19


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