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troubleshooting guide
Problem Cause Solution
The Blender will not No Power/Power On Check blender
operate. Light not illuminated. plugged in.
Blender not assembled Check blade unit is
c
orrectly. fully tightened to
the goblet.
Power On Light flashing The blender has Turn the speed
slowly. been left plugged in and control to the
(BLP61/BLM61 only) in the ‘on’ position for “O” OFF position,
more than 15 minutes wait 5 seconds and
and has gone into then turn to “on” to
standby mode. reset.
BLP61/BLM61 Blender not Goblet fitted and speed Either select a speed
operating but Power On control turned to “on” but manually or press
and programme button speed or programme one of the
lights on. not selected. programme buttons.
Power on light flashing The goblet is removed Turn the speed
rapidly (BLP61/BLM61 only) from the power unit control to “O” OFF
without turning the speed and reselect a
control to “O” OFF. speed.
Programme buttons not Programme buttons will Turn the speed
operating not operate unless the control to “on” and
speed control is turned to select the required
the “on” position first. programme.
Blender leaking from blade Seal missing. Check seal is fitted
assembly. Seal incorrectly fitted. correctly and not
Seal damaged. damaged. To obtain
a replacement seal
see “service &
customer care”.
Blender seal missing from The seal is packed Unscrew goblet and
blade unit when removed pre-fitted to the blade check that seal is
from packaging. unit. fitted to blade unit.
To obtain a
replacement seal
see “service &
customer care”.
If none of the above solve the problem see “Service & Customer Care”.
12


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