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Quickstart Guide – Impulse 25
EN
5.3 Troubleshooting
The LCD display shows detected problems
in text form:
TEXT CAUSE SOLUTION
No signal om speed
sensor
Spoke magnet has slipped out
of position
Make sure the spoke magnet has not slip-
ped. It should be as close as possible to
the sensor on the chain stay (max. 5 mm
clearance).
Speed sensor defective Have your specialist cycle shop check and,
if necessary, repair it.
Cable connection defective Have your specialist cycle shop check and,
if necessary, repair it.
Communication error with
battery
No connection between motor
unit and battery
Connect the battery to the charger.
Use a dierent battery.
Have your specialist cycle shop check the
control cable that runs om the battery
plug to the motor unit.
Motor too hot The motor has become too hot,
e.g. as a result of a long, steep
incline ridden in a high gear.
Allow the motor to cool down for a while
before resuming your journey.
Battery too hot The battery has become too hot. Allow the battery to cool down for a while
by not riding or by riding without assist. If
necessary place the battery in the charger
for a minute.
Battery too cold The battery is too cold, e.g.
following a very cold night
outdoors.
Keep the battery in a warm place for a peri-
od to enable it to warm up suciently.
27


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  • My motor stops working more adn more frequently. I have to turn the battery on and off again to fix for a few days or seconds. I have made sure the magnet is correctly placed.

    When turning off I get an error code COO5. What must I do? Submitted on 31-1-2021 at 14:09

    Reply Report abuse


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