Troubleshooting
Here are the steps to follow if you’re experiencing difficulties with your product.
Nothing happens when I press the vacuum/seal button
• Make sure the power cord is plugged in correctly. Test the electrical outlet
by plugging in another appliance.
• Check to see if either the power cord or the plug is damaged. If they are,
don’t attempt to start.
Air is not removed from the bag completely
• The bag may not be completely sealed. To seal properly, the open end of
the cut roll should be resting entirely inside vacuum channel area
• The bag may have a hole. To test, seal the bag with some air in it,
submerge in water, and apply pressure. If there are bubbles present this
indicates a leak and a new bag should be used.