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Page 90 INTONATO | 24 Operation Manual
Networking
Network Security
Careful planning should be made before placing an Intonato 24 on a network that is accessible by the
public—for example, direct access to the device using an unsecured/weakly secured wireless network
or a network jack in a public area.
It is highly recommended that the Intonato 24 be placed on a protected, isolated network that
does not have any connection to the public. This prevents unauthorized users from reconfiguring
or controlling the device. Most routers have built-in functions which help protect the network from
unauthorized users, such as MAC address filtering, encryption, and disabling the SSID broadcast.
Check the documentation for the network router for information on configuring available security
options.
Network Troubleshooting
The Intonato 24 must be connected to a DHCP-enabled network for initial configuration and control.
Connecting the Intonato 24 to the network should be as easy as plugging it into the switch/router and
waiting for it to get assigned an IP address. However, some additional configuration will be required
if using static IP addressing and/or network security features. If a network connection cannot be
established with the Intonato 24, try following these steps to resolve the issue:
1. Ensure Networked Devices are Powered On
Ensure the control device, all network peripherals (switches, routers, bridges, etc.), and the
Intonato 24 are powered on and wait a few minutes to allow all devices to boot and get assigned
IP addresses. Look at the Intonato 24’s back-panel LCD and ensure it has an IP address. If it
reads “0.0.0.0”, or a network connection still cannot be established, go to the next step.
2. Check Network Activity LEDs, Cables, and Connections
Ensure the yellow and green LEDs are lighting on the Intonato 24’s Ethernet
port. Also, ensure the port activity/link LEDs are lighting on the router (and
switch, if applicable). If using a wired connection from a computer, ensure
the Ethernet port LEDs light on the computer’s Ethernet port. Note that the
yellow LED may only flash occasionally; this is normal.
If any of these activity/link LEDs are not lighting, try disconnecting then
reconnecting the corresponding Ethernet cable. If the LEDs still don’t light,
try swapping out the connected Ethernet cable for another, known-working
cable. Also, make sure the correct type of Ethernet cable is used. If using a crossover cable, it
may be causing the problem (depending on the capabilities of the router/switch) and the cable
may need to be replaced with a straight-through Ethernet cable.
If an Ethernet port’s LEDs begin lighting after reconnecting or swapping out cables, wait a few
minutes, check the Intonato 24’s back-panel LCD for an assigned IP address, then try
reconnecting with the JBL Intonato control app. If a network connection still cannot be
established, go to the next step.
92


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