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PROBLEM POSSIBLE CAUSE REMEDY
Bicycle runs at full speed without
pedaling Faulty PTS sensor (Enlightened Series) Replace PTS sensor and retest
Faulty TTM sensor (Enlightened Series) Replace TTM sensor and retest
Faulty throttle Replace throttle and retest
Faulty controller Replace controller and retest
Bicycle (RMB or STB Series)
works in TAG mode but not in PAS
mode
Sensor and sensor ring not aligned Realigned so gap between sensor and
sensor ring is 1-2mm
Faulty "White Box" Replace "White Box" and retest
Battery indicates full charge when
tested at the charger port but
bicycle does not operate
Blown fuse Replace fuse
Loose connectors Check all connectors
Poor contact between battery terminals Inspect and clean battery terminals
Throttle (on bicycles so equipped)
does not spring back to neutral
position
Grip jammed against throttle Reposition grip so gap between it and the
throttle is 1-2mm
Faulty throttle Replace throttle
Bicycle has intermittent power Loose connectors Check all connectors
Loose fuse Check fuse connector
Damaged wires Inspect all wires
Charger shows a full charge in an
unusually short amount of time Faulty charger Replace charger
Faulty batteries Replace batteries
Indicator light on charger not illu-
minated when charger is plugged
into outlet
Outlet has no power Check outlet for power
Blown fuse (NiMH and Li-Ion chargers) Replace fuse
Faulty charger Replace charger
Charger (NiMH and Li-Ion) indica-
tor light only ashes orange and
never changes to red
Damage wire from charger port to battery Inspect wire
Faulty batteries Replace batteries
123


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