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Irobot Braava 390 Manual

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26 Braava 300 Series Owner’s Manual global.irobot.com 27
Problem: Likely Cause What To Do
BraavaCleansonly
a small area.
Cubenotbeing
used
MakesuretheCubeisturnedonandplacedinthearea
youwanttoclean.CheckthepositionoftheCubefor
interference such as:
•Cabinets,shelvesorceilingfansabovetheCube.
•Veryhigh,unevenorblackceilingsabovetheCube.
•PlasmaorLCDtelevisionswithin5feetofCube.
Cleaningcloth
application
Remove and reapply cleaning cloth. When reapplying, follow
these instructions:
•Ensureclothdoesnotoverlapintothemiddlechannelof
the removable cleaning pad
•Ensureclothisnotbunchingup,whichcanpreventthe
removable pad from reattaching completely to the robot.
Problem with
wheels or treads
Checkwheelareafordebrisandremoveorcleanasneeded.
Examinetiretreadstomakesuretheyaresecurelyattached
tothewheel.Ifnotwellattached,contactCustomerSupport.
Braava is not driving
properly.
Wheels slipping Cleanwheelswithaclothdampenedwithwarmwaterto
remove dust and cleaning solution. Let the wheels dry before
cleaning again.
Cleaningcloth
application
Remove and reapply cleaning cloth. When reapplying, follow
these instructions:
•Ensureclothdoesnotoverlapintothemiddlechannelof
the removable cleaning pad
•Ensureclothisnotbunchingup,whichcanpreventthe
removable pad from reattaching completely to the robot.
Problem with
wheels or treads
•Checkwheelareafordebrisandremoveorcleanasneeded.
•Examinetiretreadstomakesuretheyaresecurelyattached
tothewheel.Ifnotwellattached,contactCustomerSupport.
Braava is backing
up.
Floor transition
sensor is activated
Remove and reapply cleaning cloth. When reapplying, follow
these instructions:
•Ensureclothdoesnotoverlapintothemiddlechannelof
the removable cleaning pad
•Ensureclothisnotbunchingup,whichcanpreventthe
removable pad from reattaching completely to the robot.
If flooring is uneven or has wide grout lines, place Braava on
smoother flooring to see if problem persists.
Braava drives off
and does not clean
where I started it.
BraavaisinPause/
Resume mode
Braavamaystillbeinpause/resumemodefromaprevious
cleaningrun.Tapthepowerbuttontoexitpause/resume
mode.
When resuming after
pausing, Braava
cleans the same area.
Robot position when
resuming
ItisnormalforBraavatore-cleananareawhiletryingtond
its position.
•TohelpBraavanditspositionquickly,restartBraava
neartheCubeinthesameorientationandlocationasthe
beginning of the cleaning cycle.
•IfBraavadoesnotsuccessfullynditspositionitwillstart
a new cleaning cycle.
Braava won’t hold a
charge.
Incorrect adapter
or battery
Conrmtheadapterhasthesamemodelnumberasnoted
onthebottomofyourBraavaanduseonlyanofcialBraava
battery.Ifproblempersists,contactCustomerSupport.
Battery needs
refresh charge
ChargeBraavafor12hoursusingtheadapterandnota
Cradle,thenrunBraavauntilbatteryfullydepletes.Repeat3
timestoachieveexpectedruntimes.
General Troubleshooting
iRobotCustomerCareUSA
If you have questions or comments about this product please
contact iRobot before contacting a retailer.
Please visit the iRobot home support site at www.irobot.com/support for
supporttips,frequentlyaskedquestions,orinformationaboutaccessories
and other iRobot products.
Should you still need assistance:
CallourCustomerCareteamat877.855.8593.
iRobot Customer Care Hours:
• Monday–Friday9AM–7PMEasternTime
• Saturday9AM–6PMEasternTime
iRobotCustomerCare
OutsideUSA&Canada
Visitglobal.irobot.com to:
•Learnhintsandtipstoimprovetheperformanceofyourrobot
•Getanswerstoquestions
•Downloadadetailedproductmanual
•Contactyourlocaldistributor
Get Robot Updates
Register your Robot! Go to global.irobot.com
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Others manual(s) of Irobot Braava 390

Irobot Braava 390 User Manual - German - 30 pages

Irobot Braava 390 User Manual - Dutch - 28 pages

Irobot Braava 390 User Manual - French - 28 pages


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