Manual Irobot Braava 390 (page 13 of 15) (English)

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24 Braava 300 Series Owner’s Manual global.irobot.com 25

Trouble Shooting

Visitglobal.irobot.comforadditionaltipsandtroubleshooting.

Problem: Likely Cause What To Do

Solid red light on

the middle NSI.

System error •PressandholdthepowerbuttontoturnBraavaoff.

•Vigorouslyrotatebothwheelsfor15seconds.

•PlaceBraavaonoorandpoweriton.Makesureadry

cleaning cloth has been applied.

•Ifredlightisgone,pressSweep.

•Ifredlightpersists,contactCustomerSupport.

Red light blinks 2 to

6 times on the middle

NSI.

Braava is stuck in

its environment and

cannot free itself.

Remove Braava from the situation and restart in a new area.

Red light blinks 14

times on the middle

NSI.

Braava has

detected the motor

is getting too hot.

Turn Braava off and let it cool down before resuming

cleaning.

Red light blinks 15

times on the middle

NSI.

Braava is stuck

in too small of an

area and cannot

free itself.

Remove Braava from the situation and restart in a new area.

Red light on the

middle NSI when

pressing Sweep or

Mop, accompanied

by3beeps.

A sensor is

activated so

Braava won’t start

driving.

Remove and reapply cleaning cloth. When reapplying, follow

these instructions:

•Ensureclothdoesnotoverlapintothemiddlechannelof

the removable cleaning pad

•Ensureclothisnotbunchingup,whichcanpreventthe

removable pad from reattaching completely to the robot.

Problem: Likely Cause What To Do

Solid red light on

the middle NSI.

System error This is not a charging error, but will prevent Braava from

charging while Braava is plugged in. See ‘Error Indicators

While Cleaning’ chart for instructions.

Red light blinks 7 or

8 times on the middle

NSI.

Chargingerror

ContactCustomerSupport.

All lights ﬂashing

on NSI and buttons

and robot beeping

while charging.

Incompatible

adapter used

Remove the incompatible adapter and use only the adapter

included with Braava.

Navigation System Indicators (NSI)

Error Indicators on the Navigation System Indicator (NSI) while cleaning

Error Indicators on the Navigation System Indicator (NSI) while charging

Problem: Likely Cause What To Do

Leaking or leaving

puddles.

Loosewickorll

cap

Checkthellcapandthewickcapandmakesurebothare

securely sealed shut. Fluid will dispense at a faster rate if

these caps are not sealed.

Not wicking ﬂuid. Wickcaprequires

replacement

Refer to Reservoir Pad maintenance for instructions to

replace the wick cap.

Pro-Clean Reservoir Pad Troubleshooting

Problem: Likely Cause What To Do

Braava is not

connecting to the

Cube.

Cubeandrobot

position

TurnontheCubeandplaceitonaraisedsurface.Pointthe

blue light toward an open area of the room.

Place Braava on the ﬂoor 2 to 2.5 meters away from the

Cube,facingtowardtheCube.TurnBraavaon.

With a dry cloth on Braava, press the Sweep button. Braava

shoulddrivetowardtheCubeandconnectwiththeCube

within30seconds.

If the blue Navigation Indicator lights turn solid blue on

Braava,ithasconnectedtotheCube.ItisokiftheCube

continues ﬂashing.

IfBraavaisnotabletodrivestraight,see“Not Driving

Properly”intheGeneralTroubleshootingchart

Cubewon’tturnon. CBatteriesare

dead or inserted

incorrectly

ReplacewithnewCbatteriesandconrmbatteriesare

facing the correct direction.

Cubelightisred. CBatteriesaredead ReplacewithnewCbatteries.

Cubeturnsoffwhile

Braava is cleaning.

Signal interference MakesureCubeisnotplacedwithin5feetofaPlasma

orLCDtelevisionandthattheCubeisnotinaroomwith

ﬂuorescent lighting turned on.

Braava is out of

range

WhenBraavatravelsoutofrange,itisnormalfortheCube

to turn off. When Braava returns it will send a message to

theCubetoturnitbackon.

MultipleCubesare

set up, but Braava

is only using one

Cube.

Cubeposition BraavamustbeabletoencounterasecondCubewhile

cleaningtouseit.MakesurethesecondCubeisnotisolated

in an area where Braava cannot get to it.

TryplacingCubeswithjust15feetbetweenthemtohelp

Braavaconnect,thenmovetheCubesfartherapartfor

subsequentcleaningcycles.DonotmovetheCubeswhile

Braava is cleaning.

MultiplesCubesare

set up, but Braava

isover-cleaning

many areas.

Cubechannels ConrmtheCubesinuseallhavedifferentchannels.The

channelnumbercanbefoundonthebottomofeachCube.

NorthStar

Navigation Cube Troubleshooting

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Others manual(s) of Irobot Braava 390

Irobot Braava 390 User Manual - German - 30 pages

Irobot Braava 390 User Manual - Dutch - 28 pages

Irobot Braava 390 User Manual - French - 28 pages

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Irobot Braava 390 Manual

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