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Inventum VWM9001B Manual

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6troubleshooting
The washing machine will automatically control the operation of particular functions during the washing cycle. If any
irregularity occurs, this will be identified by a message (E:XX) on the display. The appliance will report the error until it is
switched off. Externaldisturbances (e.g. the power grid) may result in various error reports. In such case:
• Switch off the appliance and wait for a few seconds.
• Switch the appliance on and repeat the washing programme.
• Most errors during operation can be solved by the user.
• If the error persists, call the customer care service.
• Repairs may only be carried out by an adequately trained person.
• Repairs or warranty claims resulting from incorrect connection or use of the appliance shall not be covered by the
warranty. Insuchcases, the costs of repair shall be charged to the user.
• The warranty does not cover the errors or failures resulting from external disturbances (lighting strike, power grid failures,
naturaldisasters etc.).
TROUBLESHOOTING AND ERROR TABLE
Problem/
error
Indication on the display unit
and problem description What to do?
E0
Incorrect settings
Restart the programme. If the error reoccurs, call a service technician.
E1
Temperature sensor error Inlet water too cold. Repeat the washing programme. If the washing
machine reports this error again, call a service technician.
E2
Door lock error
Make sure the washing machine door is closed. Unplug the power cord
from the outlet; then, plug the power cord back into the outlet and switch
on the washing machine. If the error reoccurs, call a service technician.
E3
Water filling error
Check the following:
• is the water inlet valve open,
• is the filter on the water supply hose clean,
• is the water supply hose deformed (clipped, clogged etc.),
• is the pressure in the water mains between 0.05 and 0.8 MPa (0.5–8 bar).
Then, press the Start/Pause button to resume the programme. If the
error reoccurs, call a service technician.
E4
Motor error
Restart the programme. If the error reoccurs, call a service technician.
E5
Motor error
Restart the programme. If the error reoccurs, call a service technician.
E6
Water heating error
Restart the programme. If the error reoccurs, call a service technician.
E7
Water draining error
Check the following:
• is the pump filter clean,
• is the discharge hose clogged,
• is the drain clogged,
• if the discharge hose placed is placed below the maximum and above
the minimum height (see chapter »INSTALLATION AND CONNECTION/
Connecting and securing the water discharge hose«); then, press the
Start/Pause button again. If the error reoccurs, call a service technician.
50 • English
… 50 …


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