Manual Intermec CN3NI Windows Mobile 6.1 (page 101 of 148) (English)

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Chapter 4 — Troubleshooting and Maintaining the CN3

CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 89

To find your operating system or SSPB version

1 Tap Start > Internet Explorer.

2 Tap the Intermec logo. The Intermec page appears and displays

the software build information.

Troubleshooting the CN3

If you send the CN3 in for service, it is your responsibility to save the

computer data and configuration. Intermec is responsible only for

ensuring that the hardware matches the original configuration when

repairing or replacing the computer.

Problems While Configuring the CN3

Problem Solution

You scan a configuration command,

such as Beeper Volume, and you hear

three low beeps.

If you are working in Intermec Settings, you cannot scan

configuration commands. Exit the application to scan

configuration commands.

You scan or enter an option for the

Scanner Model configuration

command and you hear three low

beeps.

You may have scanned or entered a Scanner Model

command that does not apply to the type of scanner that

you have installed. Try scanning or entering the Scanner

Model command again and select an option for the type

of device you are using.

You cannot type a character on the

keypad or you can only type uppercase

or lowercase letters.

You may have locked a modifier key on the keypad. Press

the necessary key sequence to unlock the key. For help,

see “Using the Keypad” on page 13.

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Intermec CN3NI Windows Mobile 6.1 Manual

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