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Chapter 5 — Troubleshooting and Maintaining the Computer
84 741 and 751 Color Mobile Computers (Windows Mobile 5.0) User’s Manual
Resetting Your Computer
You rarely need to reset the computer. If the computer does not resume
after pressing the I/O key, or if the computer or an application is locked up,
you may need to reset it. The computer uses the configuration currently
saved in flash memory during the boot process. There are three ways to
reset the computer:
Warm booting the computer
Cold booting the computer
Clean booting the computer
Warm Booting the Computer
You may need to perform a warm boot to correct conditions where an
application stops responding to the system.
The input device attached to the
computer does not work well or read
bar code labels very quickly.
Set the Scanner Model command to the specific
attached input device. Check enabled bar code
symbologies and enable only the symbologies being
used.
The scanner will not read the bar
code label.
Aim the scanner beam to cross entire bar code
label in one pass. Vary the scanning angle.
Check the quality of the bar code label, Scan a
bar code label that you know will scan. Compare
the two bar code labels to see if the bar code
quality is too low. You may need to replace the
label that you cannot scan.
Make sure the bar code symbology is enabled.
Use Intermec Settings to check the symbologies.
Expand Data Collection > Symbologies
beneath devices listed (scanner, virtual wedge) to
check and enable symbologies, then scan the bar
code label again.
Make sure the computer application is expecting
input from a bar code. You may need to type
this information instead.
The scanner does not read the bar
code labels quickly, or the scanning
beam seems to be faint or obscured.
The scanner window may be dirty. Clean the
window with a solution of ammonia and water.
Wipe dry. Do not allow abrasive material to touch
the window.
You scan a valid bar code label to
enter data for your application. The
data decoded by the scan module
does not match the data encoded in
the bar code label.
The computer may have decoded the bar code label
in a symbology other than the label’s actual
symbology. Try scanning the bar code label again.
Make sure you scan the entire label.
Problems While Scanning Bar Codes (continued)
Problem Solution
94


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