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Troubleshooting
Error Code Meaning of error code
Error code
appears on display
and cooker beeps
continuously
C1
C2
C6
C6H
C6L
Faulty sensor Contact Customer Care.
C5
Temperature is too high
because inner pot is not
placed in the cooker base
Press Cancel and wait for
heating element to cool;
ensure there are no foreign
objects in cooker base; insert
or reposition inner pot in
cooker base and re-enter
commands.
Temperature is too high
because there is no water in
inner pot
Add 2 cups (16 oz / 500 mL)
of cooking liquid to inner pot
before reintroducing food.
C7
or
NoPr
Not enough liquid
Begin by adding 2 cups (16
oz / 500 mL) of a thin cooking
liquid to inner pot. Add more
liquid as required.
Quick release button is in the
Vent position
Flick quick release button
to ensure it is in the Seal
position.
C9
Sensor connectors on Air
Fryer Lid and cooker base are
not making full contact.
Press the lid down slightly to
ensure that .the female lid
sensor connector contacts the
male base sensor connector.
Lid
Lid is not in the correct
position for the selected
program
Open and close the lid.
Do not use a lid when using
Sauté.
Burn /
Food burn
High temperature detected
at bottom of inner pot;
cooker automatically reduces
temperature to avoid
overheating
Starch deposits at the bottom
of the inner pot may have
blocked heat dissipation.
Turn the cooker off, release
pressure according to the
recipe, and inspect the
bottom of the inner pot.
PrSE
Pressure has accumulated
during a non-pressure
cooking program
Press quick release button
down until it clicks into Vent
position.
Any other servicing should be performed by an authorized service representative.
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