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ENGLISH
Troubleshooting
If there is a fault try to solve the problem by
following the troubleshooting guidelines. If the
problem cannot be solved contact After Sales
Service. You can find a full list of IKEA
appointed contacts at the end of this user
manual.
If you operate the appliance wrongly, or the
installation was not carried out by an
authorised installer, the visit from the After
Sales Service technician or dealer will not be
free of charge, even during the warranty
period.
Error code Description Possible cause of error Remedy
No Function Wrong connection to the mains
or shortcircuit
Disconnect the hob extractor from
the power supply.
Adjust the power supply
connection according to
“ELECTRICAL CONNECTION“
paragraph if needed.
If error persists, please contact
After Sales Service and specify the
problem.
ER 03 and
continuous
tone or
Control panel turns

Continuous sensor activation
detected. Water or cookware on
the glass over the control panel.
Remove water or cookware from
glass and control panel.

ER 03 and
continuous
tone
Extractor
control panel
Control panel turns

Extractor motor is
still on.
Continuous sensor activation
detected. Water or cookware on
the glass over control panel of
the extractor.
Remove water or cookware from
glass and control panel.
Touch again the control panel of
the extractor.
ER20
ER22
ER30
ER36
ER39
ER47
U400
E/2
E/A
E/4
E/6
E/7
E/8
E/9
Disconnect the hob extractor from the power supply.
Wait a few seconds then reconnect the hob extractor to the power supply.
If the problem persists, call After Sales Service and specify the error code that appears on
the display.
20


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