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Condenser gas exit sensor failure
PP06
The sensor in open or short
circuit
Check or change the sensor
Antifreeze protection in Winter
PP07
Ambient temperature or water
inlet temperature is too low
Low ambient temperature
protection
PP08
Ambient temperature or water
inlet temperature is too low
Cooling condenser temperature
too high protection
PP10
Cooling condenser temperature is
too high
Stop the heat pump and wait the
cooling condenser temperature
drop down
T2 water temp. Too low
protection under cooling mode
PP11
1. Water pump failure
2. Water piping blocked
3. Water flow switch seized
High pressure failure
EE01
1.Refrigerant is too much
2. Air flow is not enough
1.Discharge redundant refrigerant
from HP gas system
2.Clean the air exchanger
Low pressure failure
EE02
1.Refrigerant is not enough
2.Water flow is not enough
3. Filter jammed or capillary
jammed
1.Check if there is any gas
leakage , re-fill the refrigerant
2.Clean the air exchanger
3.Replace the filter or capillary
Water flow failure
EE03
Low water flow, wrong flow
direction, or flow switch failure.
Check if the water flow is enough
and flow in right direction, or else
the flow switch could be failed.
Malfunction
Error code
Reason
Solution
Overheating in heating mode
EE04
Low or No water flow
Failure of water pump
Water pipe jammed
Failure of water flow switch
Gas exhaust temperature sensor
failure
EE05
Defrosting is not good
Lack of gas
The throttling device is
jammed
Low water flow
Defrosting by hand
Plus, the gas
Change the throttling device
Check the water pump
Controller failure
EE06
Wire connection is not good
Controller failure
Check or change the signal
wire
Restart the power supply or
change the controller
Converter failure
EE07
Converter board failure
Restart the power supply or
change the converter board
Communication failure
between controller and
converter board
EE08
Wire connection is not good
Controller failure
Check or change the wire
connection
Restart the power supply or
change the controller
Communication failure
between converter and outdoor
board
EE09
Wire connection between
communication wire and
outdoor board is wrong
Rewiring
Restart the power supply or
change the outdoor board
27


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