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Symptoms Cause Action
The product is
parked for hours in
the charging sta-
tion.
The STOP button has been activated. Make sure that the START button is
pushed down.
Parking mode is activated. Select the operating mode in Automow-
er
®
Access or Automower
®
Connect.
The product is not allowed to operate if
the battery temperature is too high or
too low.
Check that the charging station is
placed in an area with protection from
the sun.
Uneven mowing
results.
The product works too few hours per
day.
Increase the mowing time. Refer to
Schedule on page 31
.
The
How often?
setting is incorrect in
relation to the layout of the work area.
Check that the correct
How often?
val-
ue is selected.
The shape of the work area requires
the use of
Area 1-5
for the product to
find its way to all remote areas.
Use
Area 1-5
to steer the product to a
remote area. Refer to
To set the Lawn
Coverage function on page 33
.
The work area is too large. Try to limit the work area or extend the
work time. Refer to
Schedule on page
31
.
Blunt blades. Replace all the blades. Refer to
Re-
place the blades on page 41
.
Long grass in relation to the set cutting
height.
Increase the cutting height and then
successively lower it.
Accumulation of grass by the blade
disc or around the motor shaft.
Check that the blade disc rotates freely
and easily. If not, screw off the blade
disc and remove grass and foreign ob-
jects. Refer to
To clean the blade disc
on page 40
.
6.7 Find breaks in the loop wire
Breaks in the loop wire are usually the result of
unintentional physical damage to the wire such
as when gardening with a shovel. In countries
with ground frost, also sharp stones that move in
the ground can damage the wire. Breaks can
also occur due to the wire being stretched
excessively during installation.
Mowing the grass too low right after the
installation can damage wire insulation. Damage
to the insulation may not cause disruptions until
several weeks or months later. To avoid this,
always select the maximum cutting height the
first weeks after installation and then lower the
height one step at a time every second week until
the desired cutting height has been reached.
A defective splicing of the loop wire can also lead
to disruptions several weeks after the splice was
done. A faulty splice can, for example, be the
result of the original coupler not being pressed
together hard enough with a pair of pliers, or that
a coupler of lower quality than the original
coupler has been used. Please first check all
known splices before further troubleshooting is
done.
A wire break can be located by gradually halving
the distance of the loop where the break may
have occurred until there is only a very short
section of the wire left.
The following method does not work if
ECO
mode
is activated. Make sure first that
ECO
mode
is turned off. Refer to
ECO mode on page
32
.
1. Check that the indicator lamp in the charging
station flashes blue, which indicates a break
1404 - 001 - Troubleshooting - 57
57


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