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Customer support
Got a question or need more help with your YouView box? The team at Humax
will be happy to help. Here’s how to contact them:
tel: m0844 669 8800
hours: Mon-Fri 09:00-17:30
email: uksupport@humax-digital.co.uk
website: humaxdigital.com/uk/
For any other questions about YouView services, please go to
youview.com/support.
Trademarks
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Instruction about the ‘WEEE’ Symbol
This product should not be disposed with other household wastes at
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material resources. This will prevent possible harm to the environment
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the purchase contract. This product should not be mixed with other commercial
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Power Supply
Power Type:5/25
Power Consumption: Max. 27W (Standby: under 0.5W)
Input Voltage:#%XQNVU*\
Protection:5GRCTCVG+PVGTPCN(WUG.KIJVPKPIRTQVGEVKQP
Physical Specification
Size (W x H x D): 380mm x 246mm x 55mm
Weight: 2.75 kg
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  • my humax has been conected to my t.v. but I dusted and must has disturbed some thing I get that it is all working but no sound or picture. Help please J.illinghast Submitted on 3-11-2022 at 12:07

    Reply Report abuse
    • I'd recommend you post this to the YouView Community Forum, where people will be able to help Answered on 3-11-2022 at 14:56

      Vote up Report abuse
  • Why does my jvc smart tv not receive the signal from my humax box ie no info on the tv screen I have used a hdmi connection cable also connected through the aerial . I have even tried a spliter for the aerial so I have one feed going into the humax and a separate one going to the tv so they both work independently still no sign from the humax box to the tv.Also they both have independent earth net connection cables to them. Is the tv blocking the signal do I need a EDID emulator between the humax and the tv? The main problem is no picture on the tv so I can't set the humax box up. Submitted on 26-11-2020 at 12:49

    Reply Report abuse


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