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User Guide
13 FAQs
Huawei
Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
52
For example, WeChat only pushes notifications to your watch when the phone screen is
turned off.
5. The time is verified before a notification card is pushed to your watch. If the time on
your phone is later than your watch time, notifications will not be pushed to your watch.
To avoid this issue, it is recommended that you synchronize the time between your
phone and watch.
6. If the Android Wear app displays the "Notifications Stopped Syncing" message, make
sure the Android Wear app is set as a protected app in the background, and then restart
your phone.
13.15 Why can't I read whole emails on my watch?
The way that emails are displayed on your watch depends on the email application used on
the phone. The content of the email notification on your watch is consistent with that on the
status bar on the phone.
If a whole email is displayed in the status bar on the phone, the whole email will also be
displayed on your watch. If part of an email is displayed on the status bar of the phone, the
part of the email will also be displayed on your watch.
13.16 What can affect the heart rate monitor's accuracy?
If the watch fails to detect your heart rate or displays variant readings over a short period of
time, follow the steps below:
Ensure that you have removed the transparent protective film on the back of the watch.
Ensure that the back of the watch is clean and dry and that there are no objects between
the back of the watch and your wrist.
Check that you are wearing the watch properly. The watch should sit comfortably on
your wrist. Do not wear the watch too tight or too loose.
Keep your wrist still and avoid shaking it when measuring your heart rate.
If the watch still doesn't detect your heart rate after numerous tries, restart your watch
and try again. If the watch still doesn't detect your heart rate, contact your local Huawei
service center for support.
13.17 Can I make calls on my watch when it is paired with
an iPhone?
This function is not currently supported.
57


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