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6 Updating and factory reset.........................................................................................................37
6.1 Viewing version information........................................................................................................................................ 37
6.2 Updating your band and the Huawei Health app..........................................................................................................38
6.3 Restoring your band to its factory settings................................................................................................................... 39
6.4 Viewing the Bluetooth name and MAC address...........................................................................................................40
7 Maintenance................................................................................................................................. 41
7.1 Water resistant and dust-proof...................................................................................................................................... 41
7.2 Cleaning and care......................................................................................................................................................... 41
7.3 Adjusting or replacing the strap....................................................................................................................................42
8 FAQs...............................................................................................................................................43
8.1 How do I download the Huawei Health app.................................................................................................................43
8.2 How do I use the message reminder feature.................................................................................................................43
8.3 How do I ensure that the weather information is displayed on my band at all times...................................................44
8.4 Why is the step count on my wearable device inaccurate? And why are the step count results different on other
products/phones.................................................................................................................................................................. 45
8.5 Why does my battery drain so quickly? How can I improve the battery life............................................................... 45
8.6 How do I sync data between my band and the Huawei Health app............................................................................. 46
HUAWEI Band 3 & 3 Pro Online Help_V1.0
HUAWEI Band 3 & 3 Pro Online Help_V1.0 Contents
Issue 01 (2019-03-25) Copyright © Huawei Technologies Co., Ltd. iii
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  • Sleep tracker does not work anymore on my Huawei pro 3 Submitted on 6-9-2019 at 08:57

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