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8.4 Why is the step count on my wearable device
inaccurate? And why are the step count results different
on other products/phones
Your wearable device is equipped with an industry leading sensor to meet your daily step
counting needs. The step count data is different on other products/phones in some special
scenarios.
1. The step count feature on the wearable device has been improved for situations where
there is room for error. For example, when the user is working in the office or standing
and his or her arms may move back and forward, or when the user is eating or brushing
teeth. If other step counting products don't deal with these situations, then the number of
steps they count will be many more than the actual number of steps as recorded by the
wearable device.
2. People often shake their arms or bodies in their daily lives.When they regularly shake for
a long time, the data collected by sensors is similar to that of walking,and the wearable
device may mistakenly consider that you are walking and record the steps.
3. If you walk a few steps and then stop, your wearable device may not record these steps,
which may result in a falsely low step count. Currently, all other products on the market
have this same problem.
4. The wearable device and mobile phone work based on an accelerator, which is used to
identify whether steps are recorded according to acceleration in different directions.
However, as phones are normally placed in a pocket or bag, the detection point focus
more on the changing accelerated velocity vertically. Tests have shown that the wearable
device provides accurate step data as it measures the movements of users' arms,
incorporating changes of accelerated velocity in X, Y and Z axis. Based on the principle
and experimental data, the movement detection method adopted by Huawei devices is
more scientific and accurate.
5. The steps number on the home page of the Huawei Health app is integrated with the
motion data of different sources. Therefore, the steps may be different from that on the
wearable device.
8.5 Why does my battery drain so quickly? How can I
improve the battery life
The power consumption of the band depends on your usage habit. Your band's power
consumption increases, for example, if you use the band or Bluetooth for an extended period
of time, receive frequent app notifications, enable heart rate and stress monitoring, or
TruSleep for the entire day.
It is recommended that you disable some infrequently used features in the Huawei Health app
to extend the device standby time, such as:
1. HUAWEI TruSleep
2. Continuous measurement of heart rate
3. Raise wrist to wake screen
4. Notifications management
HUAWEI Band 3 & 3 Pro Online Help_V1.0
HUAWEI Band 3 & 3 Pro Online Help_V1.0
8 FAQs
Issue 01 (2019-03-25) Copyright © Huawei Technologies Co., Ltd. 45
49


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