2.30 Why can's my phone display some games properly? ..............................................................................................100
2.31 What are the features of my phone?........................................................................................................................100
3 Common questions about 4G LTE ......................................................................................... 101
3.1 What is the difference between TDD-LTE and FDD-LTE? ......................................................................................101
3.2 I can't use my 4G phone to access 4G networks? .....................................................................................................101
3.3 How do I switch between 2G, 3G, and 4G networks? ...............................................................................................101
3.4 Why is my phone's 4G signal weak (only one or two bars of signal)? .....................................................................101
4.1 How do I save battery power? ..................................................................................................................................102
4.2 How do I reduce my mobile data usage? ..................................................................................................................102
4.3 What can I do if my phone is experiencing slowdown issues? .................................................................................102
4.4 Can I set my customized wallpaper not to stretch? ...................................................................................................103
4.5 How do I enter recovery mode and restore my phone to its factory settings? ..........................................................103
4.6 Can I scan a QR code using my phone?....................................................................................................................103
4.7 Does my phone support 3D acceleration?.................................................................................................................103
4.8 How do I know whether my phone has been rooted? ...............................................................................................103
4.9 Can I remove the battery? Will configuring my phone to automatically set the date and time generate data traffic?
4.10 Can I use my phone for recording? .........................................................................................................................104
4.11 Does my phone come with protective film?............................................................................................................104
4.12 Does my phone support mobile TV? ......................................................................................................................104
4.13 Can I edit Word, Excel, PPT, and PDF files on my phone? ....................................................................................104
4.14 How is my phone's ROM allocated? .......................................................................................................................105
4.15 How do I check the available storage in the phone memory and microSD card? ...................................................105
4.16 What can I do if my phone runs out of power quickly? ..........................................................................................107
4.17 Why does my phone get overheated? .....................................................................................................................107
4.18 Why does my phone run slowly? ............................................................................................................................107
4.19 What can I do if my phone doesn't have sufficient storage space? .........................................................................107
4.20 What can I do if I can't access the Internet after I turn on my mobile network? .....................................................108
4.21 What can I do if my phone can't connect to a Wi-Fi hotspot?.................................................................................108
4.22 What can I do if the call volume is too low or the call quality is poor? ..................................................................108
4.23 Why can't I send messages? ....................................................................................................................................108
4.24 Why can't my phone open some audio clips or videos? ..........................................................................................108
4.25 Why can't I transfer files to another Bluetooth device that I've already paired with? .............................................109
4.26 What can I do if the positioning and navigation information displayed on my phone is inaccurate? .....................109
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