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hp photosmart 240 series
chapter 2
24
language 1
solve printing problems
Your HP Photosmart printer is designed to be reliable and easy to use. For
comprehensive troubleshooting information about printing photos, see the HP
Photosmart Printer Help. For information about viewing the Printer Help, see view
the hp photosmart printer help on page 1.
maintain your printer
Your HP Photosmart printer requires very little maintenance. For information
about cleaning, maintaining, storing, and transporting your printer and supplies,
see the HP Photosmart Printer Help. For information about viewing the Printer
Help, see view the hp photosmart printer help on page 1.
clean the print cartridge
If you notice white lines or single-color streaks on your photos, the print cartridge
may need to be cleaned.
1 Press the M
ENU button on the printer’s control panel.
2 Press the S
ELECT PHOTOS button until Tools is highlighted on the
printer’s LCD screen. Press the OK button.
3 Press the S
ELECT PHOTOS button until Clean cartridge is highlighted on
the printer’s LCD screen. Press the OK button.
4 When the printer’s LCD screen prompts you to load plain paper, load
paper in the paper tray and press the OK button. To conserve photo
paper, use plain paper or index cards. For more information, see load
paper on page 8.
The message C
LEANING PRINT CARTRIDGE... appears on the printer’s LCD
screen and the On/Attention light begins blinking. When the printer has
finished cleaning the print cartridge, it prints a test page.
5 If the test page has streaks or missing colors, the print cartridge needs to
be cleaned again. When the printer’s LCD screen displays a message
asking if you want to continue to a second level of cleaning, press the
SELECT PHOTOS button to highlight Yes on the printer’s LCD screen, then
press the OK button. If the print quality of the test page looks good, press
the SELECT PHOTOS button to highlight No, then press the OK button.
You can clean the cartridge up to three times. Each successive cleaning is
more thorough and uses more ink.
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