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12 Een probleem oplossen
Dit gedeelte bevat de volgende onderwerpen:
HP-ondersteuning
Problemen met de installatie oplossen
Problemen met afdrukken oplossen
Problemen met de afdrukkwaliteit oplossen
Problemen met geheugenkaarten oplossen
Problemen met scannen oplossen
Problemen met kopiëren oplossen
Fouten
HP-ondersteuning
Telefonische ondersteuning van HP
Extra garantieopties
Telefonische ondersteuning van HP
De telefonische ondersteuningsopties en beschikbaarheid variëren per product, land/
regio en taal.
Dit gedeelte bevat de volgende onderwerpen:
Periode voor telefonische ondersteuning
Telefonisch contact opnemen
Na de periode van telefonische ondersteuning
Periode voor telefonische ondersteuning
Gedurende één jaar kunt u gratis een beroep doen op telefonische ondersteuning in
Noord-Amerika, Azië en Oceanië, en Latijns-Amerika (met inbegrip van Mexico). Ga naar
www.hp.com/support voor informatie over de lengte van de periode van gratis
telefonische ondersteuning in Oost-Europa, het Midden-Oosten en Afrika. De
standaardtelefoonkosten zijn van toepassing.
Telefonisch contact opnemen
Bel HP-ondersteuning terwijl u bij de computer en het apparaat zit. Zorg ervoor dat u de
volgende informatie kunt geven:
Productnaam (HP Photosmart Plus B209 series)
Modelnummer (in de buurt van de toegang tot de cartridge)
Een probleem oplossen 71
Een probleem oplossen
74


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