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Tip You can also use a thin, flat object, such as a credit card, to lift the control panel
overlay. Gently slide the credit card at a slight angle, about 45 degrees, between
the color graphics display and the control panel overlay. Apply slight downward
pressure to lift the control panel overlay.
2 Retain the control panel overlay. Do not return the control panel overlay with the HP all-in-
one.
Warning The replacement HP all-in-one might not come with a control panel
overlay. Store your control panel overlay in a safe place, and when the replacement
HP all-in-one arrives, reattach your control panel overlay. You must attach your
control panel overlay to use the control panel functions on the replacement HP all-
in-one.
Tip See the Setup Guide that came with your HP all-in-one for instructions on how to attach
your control panel overlay.
Note The replacement HP all-in-one might come with instructions for setting up your device.
3 If available, pack the HP all-in-one for shipment by using the original packing materials or the
packaging materials that came with your exchange device.
If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage caused by improper packaging and/or improper transportation is
not covered under the warranty.
4 Place the return shipping label on the outside of the box.
5 Include the following items in the box:
A complete description of symptoms for service personnel (samples of print quality
problems are helpful).
A copy of the sales slip or other proof of purchase to establish the warranty coverage
period.
Your name, address, and a phone number where you can be reached during the day.
User Guide 211
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214


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