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do HP Image Zone no menu Ajuda e selecione Resolução de problemas do
2570 series no Visualizador de ajuda.
Se você tiver acesso à Internet, poderá obter ajuda no site da HP na Web em
www.hp.com/support. Esse site da Web também oferece respostas às perguntas mais
freqüentes.
Resolução de problemas em papel
Para ajudar a evitar atolamentos de papel, use apenas os tipos de papel
recomendados para o HP All-in-One. Para ver uma lista de papéis recomendados,
consulte a Ajuda do HP Image Zone na tela ou acesse www.hp.com/support.
Não carregue papel enrolado ou amassado, ou papel com bordas curvadas ou
rasgadas na bandeja de papel. Para obter mais informações, consulte Como evitar
atolamentos de papel.
Atolamento de papel no HP All-in-One
Solução Se o papel ficar preso no dispositivo, siga estas instruções para limpar
o atolamento.
1. Pressione a guia na porta traseira de limpeza e remova a porta.
Cuidado Se você eliminar um atolamento de papel da parte superior
do HP All-in-One, poderá danificar o mecanismo de impressão.
Sempre que possível, acesse e elimine atolamentos de papel pela
porta traseira de limpeza.
2. Puxe o papel com cuidado, retirando-o dos rolos.
Cuidado Se o papel se rasgar quando você o remover dos rolos,
verifique se nos rolos e nas rodas há pedaços de papel que ainda
podem estar dentro do dispositivo. Se você não remover todos os
pedaços de papel do HP All-in-One, provavelmente ocorrerão mais
atolamentos de papel.
3. Recoloque a porta de limpeza posterior. Empurre cuidadosamente a porta
para a frente até que ela se encaixe no lugar.
4. Pressione OK para continuar o trabalho atual.
Nota Se o papel ainda continuar atolado, consulte Ajuda para Solução de
problemas na tela, fornecida com o software HP Image Zone.
Guia do usuário 119
Solução de problemas
122


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Others manual(s) of HP Photosmart 2570

HP Photosmart 2570 Installation Guide - English - 12 pages

HP Photosmart 2570 User Manual - English - 142 pages

HP Photosmart 2570 Installation Guide - German - 12 pages

HP Photosmart 2570 User Manual - German - 159 pages

HP Photosmart 2570 Installation Guide - Dutch - 16 pages

HP Photosmart 2570 User Manual - Dutch - 151 pages

HP Photosmart 2570 Installation Guide - French - 16 pages

HP Photosmart 2570 User Manual - French - 159 pages

HP Photosmart 2570 User Manual - Italian - 153 pages

HP Photosmart 2570 User Manual - Spanish - 153 pages


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